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Privacy Policy

January 2024

At Laughter Coaching, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following personal information:

  • Name

  • Contact details (email address, phone number, etc.)

  • IP address and browser information

  • Any other information you voluntarily provide through forms or inquiries on our website.

2. How We Use Your Information

We collect and use your personal information to:

  • Provide and improve our services.

  • Communicate with you regarding inquiries, services, or updates.

  • Analyze website traffic and user behavior for optimization.

  • Comply with legal obligations and regulations.

3. Sharing of Personal Information

We will not share your personal information with third parties unless:

  • It is required by law or legal process.

  • We have your consent.

  • It is necessary to protect the rights, property, or safety of Laughter Coaching, its clients, or the public.

We may share non-personal, aggregated data with third parties for research or marketing purposes.

4. Data Security

We take reasonable and appropriate measures to secure your personal information and protect it from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under POPIA, you have the right to:

  • Access your personal information that we hold.

  • Request correction or deletion of your personal information.

  • Withdraw your consent at any time.

  • Object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us at info@laughtercoaching.co.za

6. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Laughter Coaching
Email: info@laughtercoaching.com
Johannesburg, South Africa

Cookie Policy

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At Laughter Coaching, we use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. This Cookie Policy explains what cookies are, how we use them, and how you can control their use.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us understand how you interact with our website and improve your experience by remembering your preferences and actions over time.

2. Types of Cookies We Use

We use the following types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They include cookies that enable you to access secure areas of the site.

  • Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve the site’s performance and functionality.

  • Functional Cookies: These cookies remember your preferences and choices (such as language or region) to enhance your experience on our website.

  • Advertising Cookies: We may use advertising cookies to deliver personalized advertisements and track your online activity across other websites. These cookies help us measure the effectiveness of our marketing efforts.

3. Third-Party Cookies

We may allow third-party service providers, such as analytics or advertising platforms, to place cookies on your device to collect information about your browsing behavior. These third-party cookies are subject to the respective privacy policies of the third parties.

4. How We Use Cookies

We use cookies to:

  • Analyze and understand how our website is used.

  • Improve the functionality and performance of our site.

  • Provide personalized content and advertisements.

  • Ensure security and compliance with legal obligations.

5. Your Choices

You can control or delete cookies through your browser settings. Most web browsers allow you to manage your cookie preferences, including blocking or deleting cookies entirely. However, please note that disabling certain cookies may affect the functionality of our website.

6. Consent

By continuing to use our website, you consent to the use of cookies as described in this policy. We will request your consent for the use of non-essential cookies when you first visit our site. You can withdraw your consent at any time by managing your browser settings.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

Laughter Coaching
Email: info@laughtercoaching.com
 

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